A recently inaugurated hotel in an amusement park in southern Japan is operated by robots. Receptionists at The Henn-na (meaning strange, in Japanese) are a dinosaur, an android and a little robot. Porter robots help guests to transport their luggage, a robotic arm stores the bags, and there are also cleaning robots. In addition, the hotel uses a sophisticated facial recognition system for keyless stays.
Even if the presence of social robots in shops and other commercial spaces is quite noticeable in Japan, The Henn-na hotel is the first one in the world to attribute such an important role to robots.